Day Charters

Booking & Payment

• Full payment is required to confirm your booking.
• Some excursions have a minimum participant requirement; if applicable, we will notify you in advance.

Payment Options

• Online payment by credit or debit card
• Bank transfer to our account
• Secured payment link available on request
• Please note: Service fees or bank charges may apply for credit card payments and international transfers.

Changes & Cancellations

• Date changes can be requested at least 2 days before the cruise, subject to availability.
• Cancellation fees:
• Same day / No-show: 100% charge
• Within 48 hours: 50% charge
• More than 48 hours: Full refund
• Note: Weather-related cancellations requested by clients are not refundable.

Cancellation by Catamaran Cruises Ltd

• Adverse weather conditions
• Insufficient participants
• Technical issues or force majeure
• If cancelled: You will be offered a full refund or an alternative date. We are not liable for any additional costs beyond our control.

Liveaboard Charters

Booking & Payment

• A 30% deposit is required to secure your booking.
• The balance is due 45 days before departure.
• For bookings within 60 days of departure, full payment is required at booking.
• Payments accepted via secure payment link, bank transfer, or credit/debit card (processing fees may apply).
• Bookings are confirmed upon receipt of payment.
• To finalize your booking, please contact us at contact@catamaran-cruises.com.

Cancellation Policy

• More than 90 days: Full refund minus any administrative fees.
• Between 45 and 90 days: 50% refund of total charter cost.
• Less than 45 days: No refund.
• Note: Optional extras (diving, special meals, drinks) are non-refundable once confirmed.

Cancellation by Catamaran Cruises Ltd

• Bad weather or sea conditions
• Technical or mechanical problems
• Unforeseen circumstances beyond our control (force majeure)
• If cancelled: We will offer either a full refund or reschedule your cruise at no extra cost. We are not responsible for any additional expenses such as flights or accommodation.